CM2 Asia takes the privacy and security of your personal data seriously. This document clearly explains what information we collect, how it is used, and your rights as a Malaysian player under the Personal Data Protection Act (PDPA) Malaysia.
Six key ways CM2 Asia protects your personal data and privacy every day
All data transmitted between your device and CM2 Asia's servers is encrypted using 256-bit SSL — the same highest-grade encryption standard used by Malaysia's leading banks. No third party can intercept or read your information while it is in transit.
The CM2 Asia Privacy Policy is designed to be fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). Every aspect of how we collect, process, and store your data is carried out in accordance with applicable Malaysian legal requirements.
CM2 Asia does not sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent. Your data belongs to you — it is not a commodity we trade for profit.
You may access, update, correct, or request deletion of your personal data in your CM2 Asia account at any time. Data management requests are handled by our dedicated team within the timeframes stipulated by the PDPA.
Your personal data is stored on servers protected by multiple layers of physical and digital security. Access to player data within the CM2 Asia system is restricted solely to authorised personnel who require it to carry out their duties.
In the event of any security incident involving your personal data, CM2 Asia is committed to notifying you within the timeframe prescribed by Malaysia's PDPA and taking immediate action to contain any impact.
This Privacy Policy ("Policy") describes the personal data collection, use, storage, and protection practices carried out by CM2 Asia ("we", "us", "Platform"). By using the platform CM2 Asia, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our platform.
CM2 Asia's Privacy Commitment: We take the privacy of every player seriously. All practices described in this document comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia. For privacy enquiries, contact us at support@cm2asia.best.
This Privacy Policy applies to all users who register, browse, or use the CM2 Asia across any device — including laptops, smartphones, and tablets. This document explains what data we collect, why we collect it, how we protect it, who may receive it, and your rights as a data subject under Malaysian law.
CM2 Asia acts as the data controller for all personal information collected through this platform. We take this responsibility seriously and uphold strict internal standards to ensure your data is always handled in a responsible, transparent, and secure manner.
This policy should be read together with Terms & Conditions CM2 Asia, which forms part of the overall agreement between you and our platform. Together, these two documents constitute the legal framework governing your relationship with CM2 Asia.
When you register and use the platform CM2 Asia, we collect the following information that you actively provide:
In addition to information you provide directly, CM2 Asia also automatically collects technical data when you use the platform:
To process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX through Maybank2u and CIMB Clicks, CM2 Asia work with licensed payment processors. The financial data we retain is limited to what is necessary for processing transactions and meeting legal obligations – full account numbers and card details are handled directly by PCI-DSS compliant payment processors, not by our servers CM2 Asia.
Important Note: CM2 Asia does not store your PIN, e-wallet password, or online banking password. These sensitive details are handled directly by recognised payment providers and are protected under their own security standards.
CM2 Asia uses the personal data collected for the following purposes, all of which are lawful under Malaysia's PDPA:
| Purpose of Use | Legal Basis | Details |
|---|---|---|
| Account Management | Contract Performance | Creating, maintaining, and securing your CM2 Asia account |
| Transaction Processing | Contract Performance | Processing deposits and withdrawals via eWallet and FPX Malaysia |
| Identity Verification | Legal Obligations | Verifying that players are 18 years of age or older and confirming identity |
| Fraud Prevention | Legitimate Interests | Detecting and preventing fraud and money laundering |
| Customer Support | Contract Performance | Responding to enquiries and resolving issues related to your account |
| Platform Improvements | Legitimate Interests | Analysing usage patterns to improve the user experience |
| Marketing Communications | Consent | Sending promotions and the latest offers (with your consent only) |
| Legal Compliance | Legal Obligations | Complying with legal requirements and orders from Malaysian authorities |
CM2 Asia will not use your personal data for any purpose other than those stated in the table above without first obtaining your additional consent. You may withdraw consent for marketing communications at any time through your account settings or by contacting our support team.
CM2 Asia does not sell, rent, or disclose your personal data to any third party for their own marketing or commercial purposes. This is our unconditional commitment to all players.
In the course of operating the platform, CM2 Asia may share your data on a limited basis with the following categories of parties, only when necessary and for specific purposes:
Should your personal data need to be transferred outside Malaysia – for example, to servers located in other countries within our service provider network – CM2 Asia will ensure that any such transfers are carried out with protections equivalent to or greater than those provided under Malaysian law. This includes data processing agreements that meet international standards.
Cookies are small text files stored on your device by your web browser when you visit a website. CM2 Asia uses cookies and similar technologies to ensure the platform operates correctly and to deliver a better experience for you.
You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect your ability to use certain features of the platform CM2 Asia.
CM2 Asia implements a range of technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction:
Important Reminder: While CM2 Asia takes all reasonable steps to protect your data, no system can guarantee 100% absolute security. You also play an important role by using a strong password, enabling 2FA on your account, and not sharing your login details with anyone.
As a data subject under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights regarding your personal data held by CM2 Asia:
CM2 Asia retains your personal data only for as long as necessary to fulfil the purposes set out in this Policy, or as required by applicable Malaysian law. General data retention guidelines are as follows:
Once the retention period has ended and there is no legal obligation to retain the data further, CM2 Asia will delete or anonymise that data in a secure and irreversible manner.
Platform CM2 Asia is intended for individuals aged 18 and above. We do not knowingly collect or store personal data from anyone under the age of 18. If you believe that an underage individual has registered an account on CM2 Asia, please contact our support team immediately at support@cm2asia.best. We will take prompt action to close the account and delete all associated data.
Parents and guardians are encouraged to monitor their children's online activities and use the parental control tools available on their devices and networks to prevent minors from accessing gambling websites.
CM2 Asia reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data management practices, new legal requirements, or platform improvements. You will be notified of any material changes via an in-platform notice or through your registered phone number.
The date this document was last updated is always shown at the top of this page. We recommend checking back periodically to stay informed about how CM2 Asia protect your privacy. Continued use of the platform after any amendments constitutes acceptance of the updated terms.
For any enquiries, requests, or complaints relating to this Privacy Policy or the handling of your personal data by CM2 Asia, you may contact us via:
Our data management team will respond to requests related to PDPA privacy rights within 21 business days of receipt, as required under Malaysian law.
This version of the document takes effect from 1 July 2026. For any questions regarding this Privacy Policy, please contact us at support@cm2asia.best.
Malaysia's PDPA grants you the following rights over your personal data held by CM2 Asia
You have the right to request a copy of all personal data CM2 Asia holds about you. Requests will be processed within 21 business days.
If your personal data is inaccurate or out of date, you have the right to request an immediate correction. Updates can be made through your account settings or by contacting support.
You may request the deletion of your personal data when there is no longer a legitimate basis for retaining it, subject to any applicable legal obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, without needing to provide any reason.
In certain circumstances, you may request CM2 Asia to temporarily restrict the processing of your data while a dispute is being resolved.
You have the right to receive your personal data in a machine-readable format so that it can be transferred to another service provider should you wish to do so.
To exercise any of the rights above, contact the CM2 Asia privacy team at support@cm2asia.best with the subject line "PDPA Rights Request".
Frequently asked questions about privacy and data protection at CM2 Asia